– We collect only the details necessary to process your order and communicate with you (name, email, shipping address). For full details, see our Privacy Policy.
– No, your data is used solely to fulfill your order and is not sold or shared. See our Privacy Policy for details.
– All payments are processed through secure third-party providers. We do not store your card details.
– By using our website or placing an order, you agree to our Terms. If you do not agree, we kindly ask you not to use our services. Full text: Terms & Conditions.
– We accept major debit/credit cards and secure online payment providers.
– Your payment is processed immediately when you place the pre-order.
– Approved refunds are issued back to your original payment method. Processing times vary by bank.
– No, all prices include applicable taxes and fees.
– Production begins after the pre-order phase closes. Shipping times are communicated before checkout.
-Shipping is limited to all EU countries, including the ones in the Eurozone. Shipping to USA is subject to additional fees that are not included in the price, so please contact us at customerservice@yfeos.com in order to provide you the details.
– You’ll receive a tracking link once your package is dispatched. You may track your order using our Track Order tool.
– Yes, before your order is shipped. Contact us as soon as possible.
– See our full Shipping Policy.
– Yes, we follow WCAG standards and continuously improve accessibility.
– Yes, you may use your browser settings or accessibility tools.
-Yes, our website is designed to be compatible with commonly used screen readers to support users with visual impairments.
– See our Accessibility Statement.
– We issue digital gift cards delivered by email.
– Gift cards expire 24 months (2 years) from the date of purchase.
– No, gift cards are non-refundable and cannot be exchanged for cash.
– Yes, you can apply multiple codes at checkout.
– See our Gift Card Policy.
– We collect only the details necessary to process your order and communicate with you (name, email, shipping address). For full details, see our Privacy Policy.
– No, your data is used solely to fulfill your order and is not sold or shared. See our Privacy Policy for details.
– All payments are processed through secure third-party providers. We do not store your card details.
– By using our website or placing an order, you agree to our Terms. If you do not agree, we kindly ask you not to use our services. Full text: Terms & Conditions.
– We accept major debit/credit cards and secure online payment providers.
– Your payment is processed immediately when you place the pre-order.
– Approved refunds are issued back to your original payment method. Processing times vary by bank.
– No, all prices include applicable taxes and fees.
– Production begins after the pre-order phase closes. Shipping times are communicated before checkout.
-Shipping is limited to all EU countries, including the ones in the Eurozone. Shipping to USA is subject to additional fees that are not included in the price, so please contact us at customerservice@yfeos.com in order to provide you the details.
– You’ll receive a tracking link once your package is dispatched. You may track your order using our Track Order tool.
– Yes, before your order is shipped. Contact us as soon as possible.
– See our full Shipping Policy.
– Yes, we follow WCAG standards and continuously improve accessibility.
– Yes, you may use your browser settings or accessibility tools.
-Yes, our website is designed to be compatible with commonly used screen readers to support users with visual impairments.
– See our Accessibility page.
– We issue digital gift cards delivered by email.
– Gift cards expire 24 months (2 years) from the date of purchase.
– No, gift cards are non-refundable and cannot be exchanged for cash.
– Yes, you can apply multiple codes at checkout.
– See our Gift Card Policy.
*We respect your privacy and your data. You may review our Privacy Policy